FAQ
While technology continues to evolve in the printing industry, our commitment to customer service and cost effective measures has and always will remain our number one priority.
SPECIALIZING IN PRINTING FOR THE ALBERTA OIL & GAS INDUSTRY
Frequently Asked Questions
What type of products and services do you provide?
We are a full service print shop and offer a wide range of products and services. We also offer online printing services. To see a description of what printing services we can offer you.
How do I go about getting an estimate from you?
Well, since you are here, we suggest you use our online quote request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and talk with one of our customer service representatives. Call 403.616.6576.
At what resolution should I save my photos and graphics?
Resolution should be set to 300 dpi.
Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed.
Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
What file format should I use when submitting my electronic document for printing?
PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.
What is a proof and why is it important that I look at it?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job on the first run.
Why do the printed colors look different from the colors on my screen?
In short, printers and monitors produce colors in different ways.
Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.
When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.
About
Quatro has been serving Calgary and surrounding areas since 1995 and offers a one stop shop of both printing and design services. We take pride in creating customer value by consistently giving our customers the highest level of service and quality, while being budget conscious.
You’ll appreciate the fact that each and every job, no matter how big or small, is given the same attention to costs and detail to ensure your product will be handled at the highest quality and most competitive rates. We are an eco-friendly business that uses recycled materials whenever possible and recycles all product waste (i.e. paper, ink) and re-uses products (i.e. cardboard boxes).